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Terms of Service

Last updated: 10 August 2026

1. Who you are contracting with

The Checkly mobile application (the "App") is provided by Nave, a business registered in the Netherlands.

  • Operator: Nave, trading as Checkly
  • Address: Jan Nautahof 46, Amsterdam, the Netherlands
  • Chamber of Commerce (KVK): 80502474
  • VAT (BTW-id): NL003447574B73
  • Email: info@get-checkly.com

By downloading or using the App, you agree to these Terms. If you do not agree, do not use the App.

2. What Checkly does

Checkly lets you scan product barcodes and shows how a product compares against dietary preferences and goals you set yourself. It returns an informational assessment such as "great fit", "okay", or "poor fit", with reasons.

3. Not medical advice

Checkly is a general wellness and information tool. It is not a medical device and does not provide medical, nutritional, or health advice, diagnosis, or treatment.

Do not rely on Checkly for decisions about a medical condition, allergy, or dietary requirement. Always read the physical product packaging and consult a qualified healthcare professional where appropriate.

If you have a severe allergy, do not rely on this App. Product data comes from a third-party database that may be incomplete, outdated, or wrong. Always verify allergens on the packaging itself.

4. Accuracy of product data

Product information comes from Open Food Facts, an independent open database maintained by contributors. We do not control it and cannot guarantee that any entry is accurate, complete, or current. Manufacturers also change recipes without notice. The packaging in your hand always takes precedence over what the App shows.

5. Free tier and subscriptions

The App includes a limited number of free scans. Continued use beyond that limit requires Checkly Premium.

5.1 Billing

  • Subscriptions are offered as a monthly or annual auto-renewing plan. Current prices are shown in the App before you purchase.
  • Payment is charged to your Apple ID account at confirmation of purchase.
  • The subscription renews automatically unless auto-renew is switched off at least 24 hours before the end of the current period.
  • Your account is charged for renewal within 24 hours before the end of the current period.
  • You can manage or cancel your subscription in your Apple ID account settings. Deleting the App does not cancel a subscription.
  • If a free trial is offered, any unused portion is forfeited when you purchase a subscription.

5.2 Right of withdrawal and refunds

Purchases are made through Apple, and Apple handles all billing and refunds. Refund requests must be submitted to Apple via reportaproblem.apple.com. We cannot issue refunds directly.

Consumers in the European Union normally have a 14-day right of withdrawal for digital purchases. By starting to use the digital content immediately upon purchase, you acknowledge that this right may lapse once performance has begun, in line with Article 16(m) of Directive 2011/83/EU. Your statutory consumer rights under Dutch and EU law are not otherwise affected by these Terms.

6. Streak rewards

The App may offer rewards, such as bonus scans or promotional access to Premium features, for using the App on consecutive days. These rewards have no cash value, cannot be exchanged or transferred, and may be changed or withdrawn at any time.

7. Your responsibilities

  • Provide accurate information in your profile, since recommendations depend on it.
  • Use the App only for lawful purposes.
  • Do not attempt to reverse engineer, decompile, or interfere with the App.
  • Do not use automated systems to extract data from the App.

8. Intellectual property

The App, its design, branding, and content are owned by Nave and protected by intellectual property law. You receive a limited, personal, non-transferable, revocable licence to use the App. Product data from Open Food Facts is licensed under the Open Database License.

9. Warranties

The App is provided "as is" and "as available". To the fullest extent permitted by law, we exclude implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant uninterrupted or error-free operation. Mandatory warranties owed to consumers under Dutch law are unaffected.

10. Liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from use of the App, including loss arising from reliance on product data or recommendations.

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded. If you are a consumer, your mandatory rights under Dutch law remain fully intact.

11. Termination

You may stop using the App at any time by deleting it. We may suspend or terminate access if you breach these Terms.

12. Changes to these Terms

We may update these Terms. The date above shows the last change. Material changes will be announced in the App or on this website. Continued use after a change means you accept the updated Terms.

13. Governing law and disputes

These Terms are governed by the laws of the Netherlands. Disputes will be submitted to the competent court in Amsterdam, the Netherlands.

If you are a consumer resident in the European Union, you keep the protection of the mandatory laws of your country of residence, and you may bring proceedings in the courts of that country. The European Commission also provides an online dispute resolution platform at ec.europa.eu/consumers/odr.

14. Apple

These Terms are between you and Nave, not Apple. Apple is not responsible for the App or its content. Apple has no obligation to provide support or maintenance for the App. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you. In the event of a failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price; to the maximum extent permitted by law, Apple has no other warranty obligation.

15. Contact

Nave — Checkly
Jan Nautahof 46, Amsterdam, the Netherlands
KVK 80502474 · VAT NL003447574B73
info@get-checkly.com

© 2026 Checkly · Nave · KVK 80502474 · VAT NL003447574B73

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