Need help with Checkly? Find answers below or get in touch.
Checkly scans product barcodes using your phone's camera, retrieves nutritional and ingredient data, and scores each product against your personal health goals and dietary preferences.
Product data comes from Open Food Facts, an open-source, community-maintained database with over 3 million products worldwide. Some products may not be in the database yet.
No. Checkly provides general food information based on your selected preferences. It is not medical or dietary advice. Always consult a healthcare professional for specific dietary needs or medical conditions.
You get 10 free scans. After that, you can upgrade to Checkly Premium for unlimited scans. Your profile, preferences, and scan history remain accessible on the free tier.
Open Settings on your iPhone, tap your name at the top, tap Subscriptions, find Checkly, and tap Cancel Subscription. You will retain premium access until the end of your current billing period.
Open Checkly, go to Profile, and tap "Restore Purchases". Make sure you are signed in with the same Apple ID you used for the original purchase.
Yes. Go to Profile and tap "Reset All Data" at the bottom. This will delete your profile, preferences, and scan history. Uninstalling the app also removes all locally stored data.
The camera is used only to scan product barcodes. Camera images are processed in real-time on your device and are never stored or transmitted.
Product data comes from a community database and may occasionally be inaccurate. Always verify critical information (especially allergens) by reading the actual product packaging. You can contribute corrections at openfoodfacts.org.
Our team is here to help. Send us an email and we will get back to you as soon as possible.
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